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Privacy Policy

At Evolution Hospitality Consultancy, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website and use our consultancy services.


1. Information We Collect
 

We collect information that you voluntarily provide to us, including:

  • Contact Data: Name, email address, phone number, and mailing address.

  • Professional Data: Job title, company name, and industry information.

  • Service Data: Information provided during consultations or in inquiry forms regarding your business needs.

  • Technical Data: IP address, browser type, and usage patterns collected via cookies.


2. How We Use Your Information
 

We use the collected data to:

  • Provide, manage, and deliver our consultancy services.

  • Respond to inquiries and provide customer support.

  • Send administrative information, such as invoices or updates to our terms.

  • Send marketing communications (only if you have opted in).

  • Improve our website functionality and user experience.


3. Data Sharing and Disclosure
 

We do not sell your personal information. We may share data only in the following circumstances:

  • Service Providers: With trusted third-party vendors (e.g., email hosting, CRM, or payment processors) who help us operate.

  • Legal Requirements: If required by law or to protect our rights and safety.

  • Business Transfers: In the event of a merger or sale of business assets.


4. Data Security
 

We implement industry-standard security measures to protect your data. However, please note that no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.


5. Your Rights
 

Depending on your location, you may have the following rights:

  • The right to access the data we hold about you.

  • The right to request correction or deletion of your data.

  • The right to withdraw consent for marketing communications.


6. Cookies
 

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.


7. Contact Us
 

If you have questions about this Privacy Policy, please contact us at:

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Last Updated: December 2025

GDPR Policy

1. GDPR Compliance 


This section applies to users located in the European Economic Area (EEA) and the United Kingdom.


Legal Basis for Processing

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Under GDPR, we process your personal data under the following legal bases:

  • Consent: When you opt-in to our newsletter or marketing.

  • Contractual Necessity: When we need your data to perform the consultancy services you hired us for.

  • Legal Obligation: When we must comply with tax or reporting laws.

  • Legitimate Interests: For website security, fraud prevention, and improving our professional services, provided these do not override your fundamental rights.


Your Enhanced Rights
 

In addition to standard rights, GDPR grants you:

  • The Right to Portability: You can request a copy of your data in a machine-readable format to move to another provider.

  • The Right to Restriction: You can ask us to temporarily stop processing your data.

  • The Right to Object: You can object to us using your data for "legitimate interests."

  • The Right to Lodge a Complaint: You have the right to complain to a Data Protection Authority (e.g., the ICO in the UK).


Data Retention
 

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

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